Privacy Policy

At Urban Mart, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make a purchase. By using our services, you consent to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, mailing address, phone number, payment information (credit card details), etc.
Device Information: IP address, browser type, operating system, device type, location data.
Shopping and Usage Information: Products you browse, items you purchase, your purchase history, and other interactions with our website.
Marketing Preferences: Information you provide to us when subscribing to our newsletters or opting into promotional offers.

2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders, including payment processing and shipping.
Improve our website and customer experience by analyzing usage data.
Communicate with you regarding order updates, customer service inquiries, and marketing communications (if you opt-in).
Prevent fraud and ensure the security of our website.
Comply with legal obligations and resolve disputes.

3. Sharing Your Information

We will never sell or rent your personal information to third parties. However, we may share your information with trusted third-party partners to help us provide our services, including:

Payment processors: To process payments securely.
Shipping partners: To fulfill and deliver your orders.
Marketing and advertising partners: If you’ve opted into receiving promotional content, we may share your data to show relevant ads.
Legal authorities: If required by law or necessary to protect our legal rights.

These third parties are required to handle your personal information securely and only for the purposes we specify.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, keep you logged in, and analyze traffic.

You can control cookies through your browser settings. However, if you disable cookies, certain features of the website may not function properly.

5. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or destruction. Our website uses industry-standard encryption to protect sensitive information, such as payment details, during transmission.

However, no method of electronic storage or transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access: Request access to the personal information we hold about you.
Correct: Request correction of any inaccurate or incomplete personal information.
Delete: Request that we delete your personal information (subject to legal obligations).
Opt-out: Choose to unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.

If you are located in the European Economic Area (EEA) or other jurisdictions with data protection laws, you also have the right to lodge a complaint with your local data protection authority.

7. Third-Party Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us:

[Urban Mart]
Email: [acheelm@gmail.com]
Phone: [+9710505352866]